Shipping & returns

In-Store Purchases

We welcome you to return any purchase with your receipt and unopened, unused item within two weeks of purchase. If after that time, please contact the store for assistance.

Online Purchases

Our goal is to get all orders out with 48 hours from purchase. If you haven't received a shipping notification within that time period, please contact us at info@closetotheheartbaby.com. Prefer to pick up in store? We have that option as well! Your purchase will be waiting behind the counter in Cedarburg for you. We ask that you pick up within 48 hours of purchase.

We welcome you to return any purchase within 30 days as long as it is unopened and unused. Package must be postmarked within the 30 day window. Please contact us for more details on how to return.